Contact Us

Emergency Report

Please do the following steps while waiting for Keiyo Gas Staff to arrive.

  1. 1.

    Open windows for ventilation to ventilate the room.

  2. 2.

    Close the gas meter valve, all other gas taps, and appliance taps.

  3. 3.

    Call the Keiyo Gas “Dedicated Gas Leak Center” immediately.

  • *

    Do not touch the switches of electrical appliances etc.

Exclusive Dial for Gas Smell,
Gas Leak, etc.

047-325-1049

[Operation Hours]
24 hours a day, 365 days a year.

This call will be recorded for quality assurance.

Please be careful not to dial a wrong number.

Request Service

If you want to request a service, please contact Keiyo Gas Customer Call Center. An operator will answer your call in Japanese. This will be followed by a three-way conversation among you, an interpreter, and the operator.

Start/Stop Gas Service

Before you call, please prepare following information.

Start Gas Service

  • Contractee's name
  • Address
  • Telephone Number
  • Date of the Start of Gas Service
  • Desired Time for Visit, etc.

Stop Gas Service

  • Customer's Number
  • Contractee's Name
  • Address
  • Settlement Method
  • Date of Gas Service Termination
  • Desired Time of Visit, etc.

Exclusive Dial for Moving

0120-047-555

[Operation Hours] Monday to Saturday 9:00〜19:00
Sundays, Holidays,
and the New Year's Holiday Period 9:00〜17:00

This call will be recorded for quality assurance.

Please be careful not to dial a wrong number.

[Languages]

English, Chinese, Korean, Portuguese, Spanish

An operator will answer your call in Japanese.
This will be followed by a three-way conversation among you, an interpreter, and the operator.

Other Requests

Please contact for inquiries about gas tariffs, consultation about other matters, etc.

Customer Call Center

047-361-0211

[Operation Hours] Monday to Saturday 9:00〜19:00
[Days Off] Sundays, Holidays,
and the New Year's Holiday Period

This call will be recorded for quality assurance.

Please be careful not to dial a wrong number.

[Languages]

English, Chinese, Korean, Portuguese, Spanish

An operator will answer your call in Japanese.
This will be followed by a three-way conversation among you, an interpreter, and the operator.